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The Office on Aging and Independence provides

information about guardianship and its alternatives.

A guardian shall be appointed if the court determines

from clear and convincing evidence that the

individual is incompetent. The Office becomes the

court-appointed guardian, the decision maker for

older Marylanders 65+, who, because of mental

disability, are unable to make informed decisions

about their medical care, residence, and safety, and

who do not have a family member, friend, neighbor

or agency to make these decisions. The Office on

Aging and Independence serves as the Guardian of

last resort. The local Office on Aging Director serves

as Guardian of the Person and an attorney or other

private party serves as Guardian of the Property.

For more information about the Guardianship

program, call Public Guardianship Program Manager

at 410-313-6052.

The Long Term Care

Ombudsman Program

The Ombudsman Program empowers residents to advocate for their health,

safety, welfare, and rights. The program is also available to assist families and friends

of residents of long-term care facilities, or people considering placement in these

settings, with information or referral to other agencies that provide services that the

resident or family might need.

In addition to advocacy, empowerment and referral functions, the Ombudsman

Program receives and investigates complaints, acts as mediators to facilitate

resolution of individual and group issues or

concerns, provides community and individual

education on issues related to resident’s rights

and long-term care, assists resident and

family councils, monitors care and conditions

through an on-going presence in facilities,

provides a voice for people who cannot speak

for themselves, and acts as a liaison with other

community and regulatory agencies.

Any resident, family member or friend of

a resident of a long-term care facility, members

of community groups, and others interested

in improving care in long-term care facilities

in Howard County are eligible to access the

services of the Ombudsman program.

Assistance provided by the Ombudsman is

free of charge and governed by a strict code of

confidentiality; anonymous calls and complaints

are accepted.

To learn more about the Ombudsman

program or access any of the services provided,

contact Nicole Baptiste-Patterson, Program

Manager at 410-313-6423 or via e-mail at

npatterson@howardcountymd.gov

.

The Public

Guardianship

Program

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H OWA R D C O U N T Y C A R E G I V E R G U I D E